Agreement
These terms apply to the Hafez: Divan & Oracle mobile app (“the app”), published by Mehdi Turan (“we”, rikny.com). By downloading or using the app you agree to them and to our privacy policy. If you obtained the app from the Apple App Store, Apple’s Licensed Application End User License Agreement also applies.
Reflection, not prediction or advice
The app presents the Divan of Hafez and the Persian literary custom of “fal-e Hafez” (opening the Divan with an intention) for reflection and cultural enjoyment. It does not predict the future, and nothing in it — including the readings and the Hafez Guide — is medical, psychological, legal, financial, investment or religious advice. Please make important decisions with the help of qualified people.
If you are in crisis or thinking about harming yourself, please contact your local emergency number or a crisis line right away. The app is not an emergency service.
AI content and the Hafez Guide
The Hafez Guide is an AI that answers in a poetic voice inspired by Hafez; it is not Hafez and not a person. The translations, commentaries and readings in the app were prepared with the help of AI and reviewed for this app. AI can be wrong, incomplete or unexpected; use your own judgement.
Use the Guide only for its purpose: conversations about your ghazal and intention. Do not try to make it produce harmful, illegal, hateful or sexual content, do not use it to harass anyone, and do not automate or resell access. Messages are limited in length and number per minute and hour; each completed answer uses one Golden Seal (the first off-topic reply each day and crisis replies are free).
Golden Seals and the Book of Secrets
Golden Seals are consumable, one-time purchases used for answers from the Hafez Guide. They do not expire, have no cash value, cannot be transferred or exchanged, and are kept with your anonymous account on our server (they are not part of “Restore purchases”).
The Book of Secrets is an auto-renewing weekly or yearly subscription with unlimited omens and an allowance of Golden Seals (10 a day with the weekly plan, 150 a month with the yearly plan) that resets each period and does not carry over. Payment is charged to your App Store or Google Play account when you confirm. It renews automatically for the same price and period unless you cancel at least 24 hours before the current period ends. You can manage or cancel it anytime in your store account settings; you can restore it on a new device with “Restore purchases”.
Prices are shown in the store before you buy and may differ by country. Payments and refunds are handled by Apple or Google under their terms; we cannot issue refunds ourselves. If a purchase is refunded, the related Golden Seals are removed (your balance can become negative) and a refunded subscription ends. The free daily omen and the one-time welcome gift may change over time.
Your anonymous account
Your Golden Seals and subscription are linked to an anonymous identifier kept in your phone’s secure storage; there is no email or password to recover it. If that identifier is lost (for example when you reinstall the app on Android, change phones without a device backup, or use “Delete all data”), remaining Golden Seals cannot be recovered. Subscriptions can be restored through the store.
Your licence
We grant you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, for non-commercial purposes. You may share story cards and gift links personally. You may not copy, scrape, modify, resell, reverse-engineer or redistribute the app, its server, its artwork or its translations and commentaries, except where the law expressly allows it.
Sources and intellectual property
The Persian text follows the Qazvini–Ghani edition (public domain), digitised by Ganjoor (CC BY 4.0). The English translation draws on H. Wilberforce Clarke (1891, public domain) via the Perseus Digital Library (CC BY-SA 4.0). Manuscript images come from the Library of Congress (public domain). Fonts are used under the SIL Open Font License; open-source licences are listed in the app under Settings → Sources & licences. The app’s code, design, artwork and its own translations and commentaries are © Mehdi Turan.
Availability and changes
We work to keep the app available, but the Hafez Guide depends on online services and may be paused for maintenance, capacity limits or outages. We may require you to update to a newer version, and we may change, add or remove features. If we ever discontinue the Guide permanently, we will announce it in advance on this page.
Disclaimer and liability
The app is provided “as is”. We cannot guarantee that it is error-free or always available, or that readings and AI answers are accurate. To the extent permitted by law, we are not liable for decisions you make based on the app or for indirect or consequential damages. Nothing in these terms limits rights you have as a consumer under applicable law.
Changes and termination
We may update these terms; material changes will be announced on this page with a new date. You may stop using the app at any time by deleting your data in Settings and deleting the app. We may suspend access to the Guide if these terms are seriously breached.
Governing law
These terms are governed by the laws of the Republic of Türkiye. Disputes are subject to the courts of Istanbul, without prejudice to mandatory consumer-protection rules of your country of residence.
Contact
Mehdi Turan · Istanbul, Türkiye · [email protected]